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We have compiled a comprehensive list of frequently asked questions about The  ifoodbag® Solution to provide you with quick and helpful answers. Whether you’re a business interested in implementing our eco-friendly packaging and distribution solutions or a customer seeking information about our cold chain final mile solutions, you’ll find valuable insights here. Our FAQ covers a wide range of topics, including product features, pricing, delivery options, sustainability, and more. We understand that clear and concise information is essential, and our goal is to address any queries or concerns you may have. If you can’t find the answer you’re looking for, please don’t hesitate to reach out to our friendly customer support team. We are committed to ensuring your experience with  ifoodbag® is smooth, efficient, and satisfying.

The ifoodbag® system keeps the cold chain intact. The ifoodbag® is a recyclable paper thermal bag that combines minimal condensation with thermo-protection capabilities. The alvobox® is a durable, stackable and recyclable thermal box. They can be used separately or combined in a passive cooling system. The performance can be enhanced by using an optimized amount of cooling elements such as chilling shields or gelpacks.

There are several factors that affect how long the goods will stay cold. 

Our experts will analyze your case and suggest how you can optimize the setup by using a combination of bags, boxes and passive cooling elements to meet end-temperature requirements in the most cost-effective way.

Several factors will have an effect on the temperature development:
• Load factor
• Starting temperature
• Ambient temperature 
• Number of hours in transit
• Using a regular bag or ifoodbag®
• Using a regular logistical box or alvobox®
• Using passive cooling elements

Every business is different, but we have plenty of cases where we have helped customers solve their last mile delivery challenges. Improvement areas we have been a part of include:

•Increased flexibility
• Scalability
• Storage efficiency
• Third party logistic set up
• Unbroken cold chain
• Unattended home deliveries

Yes, you can. However, over time the frozen products in contact with chilled products will have a freezing effect.

Yes! The bag is made from paper and can be recycled as paper packaging.

The ifoodbag® protects both hot and cold products. With hot or warm food there are, however, some condensation factors to take into account.

Yes, thay can. Many times. Exactly how many will depend on the system set-up.

Sort and recycle ifoodbag according to your national policy. In Sweden, for example, the ifoodbag® should be recycled as paper packaging (“Pappersförpackningar”) and alvobox® as rigid plastic.

The ifoodbag® /ipharmabag® comes in six standard sizes and alvobox® in two standard sizes. More size options can be offered for larger orders.

Yes, for larger orders you can have a customized print or logo on the ifoodbag® or alvobox®.

Yes, you can. The alvobox® is completely sealed. For ifoodbag® we recommend using an absorbing pad in the bottom of the bag to absorb the melted water. Utilising methods such as these makes both the bag and the box an excellent solution for transporting fresh produce such as fish and seafood.

We always start with a meeting where we go through your logistical set-up and discuss the problem you are trying to solve. Thereafter we present possible solutions.

Just contact our Sales Department and they will be happy to assist you!